The biggest communication problem is we do not listen to understand. We listen to reply.
Every man is a volume, if you know how to read him.
Public relations, in this country, is the art of adapting big business to a democracy so that the people have confidence that they are being well served and at the same time the business has the freedom to serve them well.
I have found public relations to be the craft of arranging truths so that people will like you. Public-relations specialists make flower arrangements of the facts, placing them so that the wilted and less attractive petals are hidden by the sturdy blooms.
Alienation is practiced by whole groups and classes of people. We may all bore one another to death this way, and the young, who are the most self-conscious about their alienation, can be the most boring of all.
Each man reserves to himself alone the right of being tedious.
A bore: Someone who persists in holding to his own views after we have enlightened him with ours.
Perhaps the world’s second-worst crime is boredom; the first is being a bore.
A dull ax never loves grindstones.
A bore is a person who talks when you wish him to listen.